Scope of Warranty Coverage

  • MiR offers a 90 day mobile warranty. If you have any issue, related to the repair that we completed, we come back out to your location free of charge.
  • We cover screen/LCD and any other repair or replacement parts that we supplied that malfunction, or do not work as intended or designed.
  • Warranty is limited to the parts and/or service(s) that were paid for. If only parts were purchased, warranty is limited to the replacement of those parts. If parts and repair service were purchased, warranty extends to cover the labor cost of part replacement and any other repairs specifically resulting from the initial repair, except in the situations outlined below.

Warranty Does Not Protect Against

After MiR repairs the device, the warranty does not protect against:

  • Subsequent mishandling that causes the frame to bend, twist, or crack the glass or LCD
  • Water damage (we can not warranty ANY water damage repair)
  • Tampering with internal hardware
  • Damage resulting from attempted customer repairs
  • Software issues unrelated to the repair
  • Jailbroken devices
  • New damages unrelated to the original repair
  • Re-cracking the Glass or damage to the LCD
  • Any loss of data occurring as a result of the repair – customers are advised to back up all data prior to repair attempt

Our warranty also does not cover the outcome of a repair if certain pre-repair conditions exist, including:

  • Existence of known manufacturing and/or performance issues related to the device separate from the repair, as noted prior to the repair
  • Existence of damage to the frame of device, as noted prior to the repair
  • Water damage
  • Jailbroken devices
  • Tampering with internal hardware: under certain conditions, internal damage may make a repair impossible.

The warranty is valid only for the specific device repaired and the original customer. It is not transferable across devices or if the device is sold or given to another individual.

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